Tag: Microsoft Office

  • Recovering AutoComplete Entries in Microsoft Outlook

    Problem: If a problem arises with an email account set up in Microsoft Outlook, it may be necessary to remove and replace account settings or create an entirely new Outlook profile. This will generally empty Outlook’s AutoComplete cache, its ability to predict possible email addresses from your history as you type them in. Solution: Backup…

  • Exporting and Importing Outlook Contacts between Profiles

    Exporting and Importing Outlook Contacts between Profiles

    Problem: When migrating email it is often desirable to create a new Outlook profile for the new account. In some cases, particularly when the original account is set up to use IMAP, certain data including email, contacts, and/or calendars may be stored in data files that cannot be directly imported into the new profile. Solution:…

  • Word and Excel Hang When Opening a Document in Protected Mode

    Problem: Microsoft Word and Excel 2010 may in some cases hang with the startup screen showing “Opening in Protected View.” While not always the case, the typical scenario in which this occurs is when opening documents from Outlook, or that have been saved from Outlook, on Windows 8.1. Solution: Microsoft recommends using the Unblock button in…