Welcome to YourITDepartment.ca, home of the Knowledge Base and Helpdesk systems for Your IT Department.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
We also have a Knowledge Base containing solutions to commonly-experienced IT problems and Guides for more in-depth understanding of issues.
YourITDepartment.ca is a service provided to the customers of Your IT Department. If your business is not yet an existing customer, please feel free to submit a support ticket through the Helpdesk and you will be contacted to complete the account setup process.
Rates
| Hourly Rates | 9am-5pm | 5pm-9am |
| Monday-Friday | $99 | $149 |
| Saturday-Sunday | $149 | $199 |
| Holidays | $199 | $299 |
A one-hour minimum applies to all on-site service requests.