Tag: Windows

  • Delay or Error Creating/Renaming Folder on Windows 10 Network Share

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    rfallon
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    Problem: Windows 10 file shares, when accessed from any version of Windows, may delay or fail in creating or renaming folders. This seems to be more common or exclusive to Windows 10 with the “Anniversary Update.” Solution: While there is no direct solution, the only consistently effective workaround is to disable search indexing on the…

  • Sage 50 Error: “Someone else is already logged on using this user ID” when opening the data file

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    rfallon
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    Problem: From time to time, Sage 50 may do one of the following: Displays Error: “Someone else is already logged on using this user ID”. Displays Error: “Someone else is already using the program under this name”. Displays Error: “Username/Password is already being used by another application.” Computer crashed or had power failure while in use. Sage 50…

  • Uninstall Windows 10 and Revert to Windows 7 or 8

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    rfallon
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    Problem: The Windows 10 upgrade push was unusually aggressive and some users have permitted it to go ahead in large part to make the annoying pop-up messages go away. Unfortunately, things do not always go smoothly. Some driver and display issues have been reported, in addition to the usual end-user dissatisfaction after Windows upgrades. Solution:…

  • Login Error: “The User Profile Service failed the logon”

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    rfallon
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    Problem: Very rarely, Windows will refuse to allow a valid user profile to log in and give the error “The User Profile Service failed the logon. User profile cannot be loaded.” Solution: Microsoft Knowledge Base artice 947215 describes three methods for resolving this problem. Methods 2 and 3 involve simply creating a new user profile, thus…

  • AutoCAD 2015 Fails to Start (Error 0xc0000142)

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    rfallon
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    Problem: In some cases AutoCAD 2015 may refuse to start, and returns an error code of 0xc0000142. This seems to be an exceedingly rare problem that may be caused by the Adobe Acrobat 9.5.x Extended Web Capture module. Solution: An article from Up and Ready suggests using a SysInternals tool called Autoruns for Windows to systematically rename…

  • Word and Excel Hang When Opening a Document in Protected Mode

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    rfallon
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    Problem: Microsoft Word and Excel 2010 may in some cases hang with the startup screen showing “Opening in Protected View.” While not always the case, the typical scenario in which this occurs is when opening documents from Outlook, or that have been saved from Outlook, on Windows 8.1. Solution: Microsoft recommends using the Unblock button in…

  • Fully Shut Down or Enter Safe Mode in Windows 8.1

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    rfallon
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    Problem: Windows 8/8.1 introduced a number of changes compared to previous versions, among them the much-maligned tiles. Less widely known is that Windows 8.1’s mobile-oriented nature results in its tendency to go into standby or hibernate modes rather than fully shutting down. This can prevent access to a desktop or laptop’s BIOS settings or Safe…

  • Uninstall Internet Explorer 11

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    rfallon
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    Problem: While it is generally strongly recommended to keep all software up to date, internal corporate IT systems sometimes depend on quirks in older versions of software, particularly Internet Explorer. For many years, large numbers of corporate PCs were stuck with Internet Explorer 6 because so much intranet software was written specifically for it, and all…

  • Remove winmail.dat Attachment from Outlook

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    rfallon
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    Problem: Occasionally Outlook 2007 and 2010 will begin attaching a file called winmail.dat to outgoing emails, which is often annoying and confusing for both senders and receivers. The file is an Outlook-specific attachment format called TNEF, and therefore can’t easily be read by anyone not using Outlook. Solution: Microsoft offers a Fixit that purports to…

  • Allow Standard Users to Install Fonts

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    rfallon
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    Problem: The Windows font system has a lineage dating back to the single-user, pre-Internet days. Fonts are stored in a central folder under the Windows directory and therefore typically require administrator privileges on the computer to install or remove fonts. On multi-user systems, a user requiring the ability to install a font for use in…